Question 1

Where is the Hostellerie des Châteaux located?

Accepted Answer

The Hostellerie des Châteaux is located 11, rue des Châteaux in Ottrott, on the heights of Obernai in Alsace.

Question 2

What are the opening hours of the reception at the Hostellerie des Châteaux?

Accepted Answer

The reception of the Hostellerie des Châteaux is open from 07h to 23h 7 days a week.

Question 3

What are the check-in and check-out times at the Hostellerie des Châteaux?

Accepted Answer

At the Hostellerie des Châteaux, check-in is between 3pm and 10:30pm and check-out between 7am and 11am.

Question 4

What types of accommodation are available at the Hostellerie des Châteaux?

Accepted Answer

The Hostellerie des Châteaux offers charming rooms & suites ranging from 20 to 70 m², which can comfortably accommodate up to 4 people.

- Classic room
- Charming room
- Romantic room
- Pure Alsace suite
- Family suite

The Hostellerie des Châteaux offers ultra luxurious suites ranging from 50 to 140 m². They are an invitation to travel, to well-being and relaxation.

- Suite & SPA
- Wellness Suite & SPA
- Deluxe Suite & SPA
- Panoramic suite & SPA
- Penthouse suite & SPA
- Sky suite & SPA

The Hostellerie des Châteaux also offers rooms between 25 and 30 m² in an outbuilding: La Résidence des Châteaux located 100 meters away in the same street.

- Superior dependency
- Comfort outbuilding

Question 5

Does the Hostellerie des Châteaux offer room service?

Accepted Answer

No, the Hostellerie des Châteaux does not offer room service.

Question 6

Is the Hostellerie des Châteaux willing to welcome families?

Accepted Answer

The Hostellerie des Châteaux is ready to welcome families, it has family suites that can accommodate up to 4 people. Some with 2 bedrooms and separate living room, spacious bathroom with separate bath and shower.

Question 7

Can the Hostellerie des Châteaux welcome people with disabilities?

Accepted Answer

Yes, the Hostellerie des Châteaux can welcome people with disabilities. Some charming rooms are adapted for people with reduced mobility (PRM). To benefit from a room for PRM, please make your reservation at the Hostellerie des Châteaux.

Question 8

Can we have breakfast at the Hostellerie des Châteaux?

Accepted Answer

The Hostellerie des Châteaux offers a gourmet buffet breakfast.

Question 9

What are the breakfast hours at the Hostellerie des Châteaux?

Accepted Answer

At the Hostellerie des Châteaux, breakfast is served every day from 7am to 10am.

Question 10

What is the restaurant of the Hostellerie des Châteaux?

Accepted Answer

The Hostellerie des Châteaux has its own restaurant:

- La Table des Châteaux : Gastronomic restaurant paying tribute to Alsatian gastronomy.

Question 11

Is there a bar in the Hostellerie des Châteaux?

Accepted Answer

The Hostellerie des Châteaux has a lounge bar with a modern and relaxed atmosphere.

Question 12

What are the opening hours of the Hostellerie des Châteaux Bar?

Accepted Answer

The bar and lounge of the Hostellerie des Châteaux is open every day:

- During the week (Sunday to Thursday):
From 2:30 pm to 11:00 pm

- On weekends (Friday & Saturday):
From 2:30 pm to midnight.

Question 13

Can we organize a meeting at the Hostellerie des Châteaux?

Accepted Answer

Yes, you can organize residential or semi residential seminars and study days at the Hostellerie des Châteaux.

Question 14

How many meeting rooms does the Hostellerie des Châteaux have?

Accepted Answer

The Hostellerie des Châteaux has 10 seminar rooms with a surface area ranging from 30 to 120 m² and accommodating from 15 to 110 people.

Question 15

What equipment is available in the Hostellerie des Châteaux seminar rooms?

Accepted Answer

The equipment available in the seminar rooms of the Hostellerie des Châteaux are

- Free Wi-Fi internet access in the room
- Screen / Projection wall
- Paper board & Felt pens 
- Mineral water
- Coat of hands
- Paper
- Pens & pencils
- Telephone

For your specific needs, audio-visual material can also be made available upon reservation.

Question 16

Can the Hostellerie des Châteaux accommodate private events and ceremonies?

Accepted Answer

The Hostellerie des Châteaux can organize all types of events or private ceremonies such as receptions, banquets, cocktails, family celebrations, communions, birthdays, weddings...

Question 17

Is there a Spa at the Hostellerie des Châteaux?

Accepted Answer

The Hostellerie des Châteaux has a wellness area of more than 2500 m², one of the most beautiful SPA in Alsace and France.

Question 18

What are the facilities and activities at the Hostellerie des Châteaux Spa?

Accepted Answer

The SPA of the Hostellerie des Châteaux has :

- 2 indoor swimming pools
- 1 indoor jacuzzi
- 8 saunas from 40 to 90°C
- 2 hammams
- 3 rest rooms
- Heated armchairs
- Infrared armchairs
- Experience showers
- Ice Barrel
- 24-hour fitness zone
- Solo or duo massages
- Private spa experience

Question 19

What are the opening hours of the Hostellerie des Châteaux Spa?

Accepted Answer

The opening hours of the SPA of the Hostellerie des Châteaux are :

- Pool & Jacuzzi (open 7 days a week)
From 07h to 19h30

- Spa des Châteaux (saunas, hammams, rest rooms)
From 10am to 7:30pm

- Beauty (massages, facials, baths...)
From 10am to 8pm

Question 20

What wellness services can be found at the Hostellerie des Châteaux?

Accepted Answer

At the Hostellerie des Châteaux, you will find the following well-being services:

- Sensory & Emotional Journey: 5 experiences around nature and water for the balance of body and mind.
- Massages
- Facial treatments
- Relaxation packages
- Baths & Scrubs
- Nature wraps
- Hair removal

Question 21

Does the Hostellerie des Châteaux have a gym?

Accepted Answer

The Hostellerie des Châteaux has a fitness area open 24 hours a day with a technogym area with treadmills, elliptical bikes and exercise bikes.

Question 22

Are pets allowed at the Hostellerie des Châteaux?

Accepted Answer

At the Hostellerie des Châteaux, pets are allowed upon request (a supplement may apply).

Question 23

What are the closest train stations to the Hostellerie des Châteaux?

Accepted Answer

The nearest train stations to the Hostellerie des Châteaux are :
 
- Nearest train station : Obernai at 5 min
- Nearest TGV station : Strasbourg at 25 min

Question 24

Does the Hostellerie des Châteaux have a parking lot?

Accepted Answer

Yes, the Hostellerie des Châteaux offers free parking to its guests.

Question 25

How to contact the Hostellerie des Châteaux ?

Accepted Answer

You can contact the Hostellerie des Châteaux :

Tel: +33 (0)3 88 48 14 14

Information & Reservations: info@leschateaux.fr

SPA HOTEL ALSACE

Hostellerie des Châteaux ****

SPA HOTEL ALSACE

MASSAGES & TREATMENTS

MASSAGES & TREATMENTS

REVES & DELICES IN ALSACE ⭐️

REVES & DELICES IN ALSACE ⭐️

PUR PLAISIR IN ALSACE ❤️

PUR PLAISIR IN ALSACE ❤️

WELLNESS & SPA WORLD

STEAM ROOM

2 STEAM ROOMS

RELXATION ROOM & SHOWER

3 RELAXATION ROOMS & SHOWERS

SAUNAS

8 SAUNA

REASONS TO CHOOSE OUR HOTEL SPA IN ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

OTTROTT RESTAURANT

RESTAURANTS ALSACE

ROOM & SUITES

HOTEL SERVICES & FACILITIES

ROOMS &
SUITES

ROOMS &
SUITES

SUITES WITH
JACUZZI SAUNA
& STEAM ROOM

SUITES WITH
JACUZZI SAUNA &
STEAM ROOM

LA RÉSIDENCE
DES CHÂTEAUX
*** 100 METERS
AWAY

RÉSIDENCE DES
CHÂTEAUX*** 100 METERS AWAY

ACTIVITIES

SPA HOTEL ALSACE

Hostellerie des Châteaux ****

SPA HOTEL ALSACE

MASSAGES & TREATMENTS

MASSAGES & TREATMENTS

REVES & DELICES IN ALSACE ⭐️

REVES & DELICES IN ALSACE ⭐️

PUR PLAISIR IN ALSACE ❤️

PUR PLAISIR IN ALSACE ❤️

WELLNESS & SPA WORLD

STEAM ROOM

2 STEAM ROOMS

RELXATION ROOM & SHOWER

3 RELAXATION ROOMS & SHOWERS

SAUNAS

8 SAUNA

REASONS TO CHOOSE OUR HOTEL SPA IN ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

SPA & SWIMMING POOLS ALSACE

OTTROTT RESTAURANT

RESTAURANTS ALSACE

ROOM & SUITES

HOTEL SERVICES & FACILITIES

ROOMS & SUITES

ROOMS & SUITES

SUITES WITH JACUZZI SAUNA & STEAM ROOM

SUITES WITH JACUZZI SAUNA & STEAM ROOM

LA RÉSIDENCE DES CHÂTEAUX *** 100 METERS AWAY

RÉSIDENCE DES CHÂTEAUX*** 100 METERS AWAY

ACTIVITIES

ROOMS &
SUITES

ROOMS &
SUITES

SUITES WITH
JACUZZI SAUNA
& STEAM ROOM

SUITES WITH
JACUZZI SAUNA &
STEAM ROOM

LA RÉSIDENCE
DES CHÂTEAUX
*** 100 METERS
AWAY

RÉSIDENCE DES
CHÂTEAUX*** 100 METERS AWAY